Refund Policy
We stand behind every Auren product completely.
If you're not 100% satisfied with your purchase for any reason, contact us within 30 days of delivery and we'll refund you in full. No questions asked. No return required.
How to request a refund:
Email hello@getauren.com with your order number and we'll process your refund within 2 business days.
Damaged or incorrect orders:
If you receive a damaged or incorrect item contact us immediately at hello@getauren.com and we'll send a replacement at no charge.
We want every Auren customer to feel completely confident buying from us. Your satisfaction is our guarantee.